Tag: reputation management

Managing your online reputation is every bit as important, if not more than, advertising your company’s name. Unfortunately, it takes hours to search the web for posts, news stories and reviews that impact your company. 

 

Managing a social media profile (or several) for your company can be incredibly difficult. There is simply no way to control the reactions of your customers, and unfortunately when someone has a problem they aren’t going to call you or write a strongly worded letter to the company. They will likely go straight to your social media presence and vent their frustration for all the world to see.