We Appreciate Your Feedback.

We Appreciate Your Feedback.

It’s happened – your business has gotten a negative review online. What do you do now? First of all, don’t panic. It isn’t as bad as you think.

There are a few variations of the types of reviews consumers will leave. Let’s focus on the reviews that are constructive criticism. That is, a negative review left by an unsatisfied consumer, leaving business owners with information that can be used to improve future customer experiences.

It is important to remember that this is most likely not personal.  Angrily responding will not work.  So relax, take a deep breath and follow these simple steps for responding to the negative feedback.

This Business Sucks!

This Business Sucks!

At some time or another, you may encounter a customer that isn’t satisfied with your business and voices dissatisfaction via a negative review online. That review, be it 50 or 500 words, can have a powerful impact on your business’ reputation.

Respectfully responding to negative online reviews is an important part of managing your reputation. The first step in responding to online reviews is to know when something is posted about your business. With hundreds of of places someone could mention your business, how can you possibly know you know when something is posted about you on the web? Here are three services that can help monitor your online reviews.

Every Website Should Be Responsive; Google Agrees.

Every Website Should Be Responsive; Google Agrees.

A responsive website is a site that adapts its layout to be appropriate for the device on which it is being viewed. When a responsive website is viewed on a smartphone, desktop computer screen or tablet, the experience needs will be consistent and well thought out.

So why should you have a responsive website design for your business or organization? Here are the top 5 reasons from the Links Web Design – Online Marketing Heroes:

5 Easy Ways To Make Your Website More Engaging

5 Easy Ways To Make Your Website More Engaging

At Links, we provide web design and online marketing services for a wide variety of businesses. From auto repair shops to seafood companies, one question always remains the same amongst our clients: “How can get more business from my website?” One of the best ways is to make your website more engaging.

Here are five ways to boost brand awareness by making web content more engaging for your customers.

What is Microdata, and Why Your Website Needs It

What is Microdata, and Why Your Website Needs It

A well-functioning website consists of a series of coding languages. These languages (such as CSS and HTML) speak to and enhance one another in order to form a cohesive and search engine friendly website. Before microdata, search engines (like Google), and browsers (like Chrome or Firefox), could only display the text on a web page, without knowing what any of it actually meant. Microdata gives search engines and browsers a way to understand web page content, and uses that knowledge to put the most relevant information in front of the most relevant audience.